With 11 market leading food and beverage brands including SuperValu, Centra and Mace, Musgrave’s fundamental purpose is Growing Good Business. Focussed on delivering exceptional customer service while navigating the current challenges of labour shortages, Musgrave NI has integrated technology automation to achieve their vision.

Caroline Rowan (Head of Retail) at Musgrave NI said: “We are focused on providing our customers with a first-class shopping experience and welcome the efficiencies and time savings that Glory’s back-office cash recycling solutions provide.”

Musgrave NI is committed to installing the latest retail technology in their cash offices to eliminate manual counting of notes and coins. Glory’s CASHINFINITY solutions automate and accelerate start and end of day cash processes, including float preparation and store reconciliation as well as preparation for CIT cash collections, freeing up staff to be productive in other areas. According to the RBR Retail Cash Automation Report 2023, Glory retained and increased its position in the EMEA market for retail cash recycling solutions with a 66% market share. The RBR report further identifies that Glory installations of back-office solutions grew by 54.4% between 2019 and 2022 (from 9,577 units to 14,785 units).

Mark McCallum, Country Head UK & Ireland at Glory said: “We are delighted to be part of Musgrave NI’s continual growth and are proud to partner with them to strengthen their back-office operations, contributing towards outstanding customer service delivery.”

- ENDS -

About Musgrave Northern Ireland

Musgrave operates the SuperValu, Centra, Mace and Day-Today retail brands throughout Northern Ireland, servicing over 300 stores, working in partnership with 130 local independent retailers. Musgrave owns and operates 35 stores through our company owned network. Collectively, these retail brands deliver c.£246m annual turnover. Musgrave’s wholesale arm includes Musgrave MarketPlace, Drinks Inc and La Rousse Foods.

Musgrave is a hugely positive force in Northern Ireland both economically and socially, supporting the employment of over 4,750 people in 300 locations and contributing c.£350m to the local economy. We are at the heart of local communities – working with over 3,000 local farmers, in partnership with over 150 local suppliers and we sell nearly 3,500 local products across our stores – spending £160m on local food & drink annually.