Remote device management and updates
Traditionally, upgrades and updates to cash automation devices, such as new currency pattern-sets or firmware, are performed by a service technician onsite. This requires devices to be removed from service during business hours, resulting in reduced counter service and often deployment of additional security measures. The process can become inconvenient and potentially disruptive for your customers and equally frustrating for your staff.
Continuous remote device monitoring and updates
By continuously monitoring the performance of cash automation devices, Glory can manage your fleet proactively and efficiently; thereby increasing operational availability and providing real time performance data. UBIQULAR Bridge also provides supplementary data for proactive support, faster issue resolution to help users and critical product health checks, resulting in higher operational availability.
Maximise device availability
Designed to provide a simple yet comprehensive way of managing connected and supported Glory devices across your enterprise,UBIQULAR Bridge allows you to maximise device availability and therefore continue to perform transactions for customers.
Improve staff satisfaction and make their role easier
Your staff’s core role is to serve customers, not process cash and look after cash handling devices. UBIQULAR Bridge ensures that if a device develops a fault or issue, then staff can continue to serve customers. By ensuring a device is being monitored remotely, this can happen simultaneously and not impact on customer service
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UBIQULAR Bridge is facilitating remote TCR performance monitoring, device management, and updates across the NatWest network; thus increasing operational availability and delivery of real-time performance data.
GREATER INSIGHT AND ACTIONABLE INTELLIGENCE WITH UBIQULAR™
UBIQULAR™ Digital Services, from Glory, provide greater insight and actionable intelligence around the cash being processed in your business. Drive more value from your cash automation investment and realize further efficiencies in your operation to allow you to focus on your core business with confidence.
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