About two years ago I became a Software Solution Consultant in New Zealand, an interesting and challenging promotion from being a Field Service Engineer. My new role is extremely varied: it sees me supporting Sales with customers old and new, upgrading processes, delivering customer support, helping the Service Desk and maintaining online network coverage.


Glory managers past and present are (great or awesome), encouraging me, speaking highly of me and making time for everyone. This is best demonstrated by my former manager. He encouraged me to transition to Software Solution Consultant, despite knowing that it would be a loss to his own team.


I have had a tremendous mix of on-the-job development and formal training; both have been helpful in developing my role. Nothing is better, though, than the small group training from the experts in Japan. Learning from the people who develop software and hardware prototypes is an amazing opportunity to learn about new solutions and a great way to ask direct questions. Working with the developers and engineers, means that I have a network of experts and expertise at my fingertips. I know who to ask for input, which in turn helps propel my career forwards.


Glory’s culture is welcoming, flexible, rewarding and supportive. We have many different people, cultures and backgrounds. New staff are warmly welcomed, soon becoming part of the team.

 
Support is found all around especially from management, who realise the value of both developing the individual and growing the skills of the team as a collective. Knowing that I have had the full support of the management team from the get-go, and from the top down, has made the pathway to progress fulfilling and easy to navigate.