Hy-Vee is one of the largest supermarket chains in the U.S. Since its founding in 1930, the employee-owned chain has been committed to customer service, expressed in its slogan, “A smile in every aisle.” However, throughout its stores, Hy-Vee employees were spending precious hours managing cash. A distraction from its customer focus. “We were constantly counting registers after every cashier and after every shift. We verified it in the morning, we verified it at night. We were constantly counting,” says Kristi Tennill, Accounting Manager, Hy-Vee, Inc., Bloomington, IL.

Hy-Vee needed a solution that would transform cash management across the chain, so employees could spend less time counting cash and more time delivering on customer experience.