Channel experiences, the latest trends in retail
THE RETAIL LANDSCAPE IS DRASTICALLY CHANGING, THIS CHANGE IS HELPING BOTH DIGITAL AND TRADITIONAL RETAILERS FOCUS ON THE MOST IMPORTANT THING: THE CUSTOMER
The retail industry has evolved significantly in the last decade. We’ve witnessed the emergence of eCommerce and the evolution of in-store experiences. Events such as those have influenced changes in our shopping behaviour and caused a debate on what the future of retail will look like.
In this episode, Brian Walker CEO & Founder of the Retail Doctor Group, discusses the essence of omnichannel retail, the latest trends in retail, and what lies ahead in the future of retail.
“The human factor is the key and critical deciding factor in the purchasing decision”
Brian Walker
CEO & Founder of RetailDoctorGroup
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