GTR-100 series - assisted-service and self-service solution

With multiple other convenient channels ready to serve customers, bank branches need to provide customers a compelling reason to visit. The branch is still the one place where you can develop customer relationships and loyalty face-to-face. So how do you get customers in the door?


What if you could bring convenience and individual attention together in a unified, empowering customer experience? That’s the advantage of Assisted Service from Glory and where we introduce the GTR series – a transformational technology for the efficiency and customer-focus of your branches. The GTR Series combines the efficiency of self-service, the versatility of online and mobile banking, and the personal assistance of a visit to the teller counter.
 

SUITABLE FOR

ProvidING cash handling automation, but with teller help on-hand
A single customer service representative can support one or multiple GTR-100s in the branch.
ALLOWING customers to choose how and when to conduct their transactions
Service hours and access to different transaction types can be arranged and tailored to fit customer demand.
DrivING sales opportunities and delivering high levels of customer service
The GTR-100 frees team members to focus on service and selling.

FEATURES AND BENEFITS

Uniquely modular and scalable for flexible deployment.
Delivers the right automation model for any branch size.
Coin module provides change for bill payments.
Supporting both individual and merchant customers.
Connects to multiple back-end systems, including Teller, Internet and Mobile banking.
Improves customer experience, GTR-100 reliably performs everyday teller transactions.

SPECIFICATIONS

DISPLAY SIZE

21.5" LCD touchscreen with privacy display filter

BANKNOTE RECYCLER

5 cassettes
1 bin cassette: 2,700-1,400 notes*
2 bin cassette: 1,050-430 + 750-290 notes*
*Dependent on banknote quality. Capacities are for reference only and are not guaranteed

SPEED

5 coins per second (deposit), 4 coins per second (dispense)
12 notes per second (deposit and dispense)

COIN RECYCLER

Total of 8 recycle stackers
350-150 coins per stacker, depending on currency/denominations
 

DOWNLOAD ADDITIONAL INFORMATION

The best of automation and personal service, together

Assisted Service combines the efficiency of self-service, the versatility of online and mobile banking, and the personal assistance of a visit to the teller counter. Your customers can perform practically any transaction independently, with assistance from a teller as needed. Your tellers spend far less time handling cash so they can serve more customers, engage in more selling opportunities, and add more value to your business.

View the brochure

GTR-100 SERIES PRODUCT FILM

The GTR-100 series, is a modular, high-speed and large capacity banknote recycler with an optional coin recycler, that enables financial institutions to automate a wide range of cash handling needs. This allows them to optimise their resources and deliver a new advisory focussed branch experience for their customers.

You Count with Glory

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