UBIQULAR™ Bridge - Remote Device Management for Financial Institutions

Traditionally, upgrades and updates to cash automation devices, such as Teller Cash Recyclers or firmware, are performed by a service technician onsite. This requires devices to be removed from service in the branch during business hours, resulting in reduced teller transactions, poor customer experience and often deployment of additional security measures are still needed. 

 

The process can become inconvenient and potentially disruptive for your customers and members and equally frustrating for your staff. You want your tellers to focus on the customer experience, not counting cash, so having cash automation solutions with the latest updates is a must.

Remote device monitoring and updates for Financial Institutions

By monitoring the performance of cash automation devices, Glory can manage your fleet proactively and efficiently; thereby increasing operational availability and providing real time performance data. UBIQULAR Bridge also provides supplementary data for proactive support, faster issue resolution to help users and critical product health checks, resulting in higher operational availability.
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Product Highlights

Improving TCR system uptime and availability
Ability for remote update of firmware and currency patterns
Connectivity for new and legacy TCRs

Maximize device availability

Designed to provide a simple yet comprehensive way of managing connected and supported Glory devices across your enterprise, UBIQULAR Bridge allows you to maximize device availability and therefore continue to perform transactions for customers.
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Improve staff satisfaction and make their role easier 

Your staff’s core role is to serve customers and members, not process cash and look after cash handling devices. UBIQULAR Bridge ensures that if a device develops a fault or issue, then staff can continue to serve customers. By ensuring a device is being monitored remotely, this can happen simultaneously and not impact on customer service.

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UBIQULAR is taking cash automation solutions to the next level

UBIQULAR™ Digital Services, from Glory, provide greater insight and actionable intelligence around the cash being processed in your business. Drive more value from your cash automation investment and realize further efficiencies in your operation; to allow you to focus on your core business with confidence.
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Features & Benefits

Analysis of equipment status and performance trends
Proactive service delivery model with pre-emptive service activities and preventative maintenance
Central control and deployment of software updates that protect teller automation equipment
Maximize asset value with remote monitoring
Glory can spot early warning signs of potential operational improvements
Faster resolution to help users and critical product health checks

The UBIQULAR™ Bridge Solution

Changes to banknote design and/or substrate presents the ideal opportunity for the UBIQULAR™ Bridge solution. The sales team in the UK was faced with this when the Bank of England and the Scottish issuing banks exchanged cotton banknotes with more durable polymer banknotes.
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Download Additional Information

Keep cash devices updated and secure with cloud-based management. Contact us.