UBIQULAR™ Bridge - Retail Remote Device Management
Traditionally, upgrades and updates to cash automation devices, such as new currency pattern-sets or firmware, are performed by a service technician onsite. This requires devices to be removed from the retail floor during business hours, resulting in less payment options for customers, longer checkout lines and additional security measures are typically still needed. The process can become inconvenient and potentially disruptive for your customers and equally frustrating for your employees.
Remote device monitoring and updates for Retail
By monitoring the performance of cash automation devices, Glory can manage your fleet proactively and efficiently; thereby increasing operational availability and providing real time performance data. UBIQULAR Bridge also provides supplementary data for proactive support, faster issue resolution to help users and critical product health checks, resulting in higher operational availability.
Maximize device availability
Designed to provide a simple yet comprehensive way of managing connected and supported Glory devices across your enterprise, UBIQULAR Bridge allows you to maximize device availability and therefore continue to perform transactions for customers.
Improve staff satisfaction and make their role easier
Your staff’s core role is to serve customers, not process cash and look after cash handling devices. UBIQULAR Bridge ensures that if a device develops a fault or issue, then staff can continue to serve customers. By ensuring a device is being monitored remotely, this can happen simultaneously and not impact on customer service.
Product Highlights
FEATURED VIDEO
UBIQULAR is taking cash automation solutions to the next level
UBIQULAR™ Digital Services, from Glory, provide greater insight and actionable intelligence around the cash being processed in your business. Drive more value from your cash automation investment and realize further efficiencies in your operation; to allow you to focus on your core business with confidence.
Features & Benefits
Analysis of equipment status and performance trends
Proactive service delivery model with pre-emptive service activities and preventative maintenance
Central control and deployment of software updates that protect teller automation equipment
Maximize asset value with remote monitoring
Glory can spot early warning signs of potential operational improvements
Faster resolution to help users and critical product health checks
The UBIQULAR™ Bridge Solution
Changes to banknote design and/or substrate presents the ideal opportunity for the UBIQULAR™ Bridge solution. The sales team in the UK was faced with this when the Bank of England and the Scottish issuing banks exchanged cotton banknotes with more durable polymer banknotes.
